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Can we do dropshippi...

Can we do dropshippi...

No, we don’t offer this service at this moment.

Where is the office ...

Our office is located in North Sydney, Australia. Please let us know in advance so that we can arrange a meeting based on our calendar availability. One of our staff will get in touch with you.

Is OEM/ODM available...

No, it is not available. We don’t offer white-label products.

Who is responsible f...

For all the international orders, we are not subjected to paying any fees charged by the customs. All the unpaid taxes forwarded to SHERRY ROSES will be charged to the customers.

How are the goods sh...

Most commonly, the orders get sent through the couriers like AustPost, DHL, Sendle, UPS, USPS, and FedEx. For the bulk orders, we can ship the commodities to the forwarders or get the best shipping option available for you.

What are the payment...

We accept all bank transfers and all the major credit/debit cards and PayPal transactions. All the customers on pre-paid terms should make payments on the orders before the stock is secured and dispatched. Also, the buyer is obligated to pay the PayPal fee and credit card surcharges.

Do you offer samples...

Yes, we can supply the free samples depending on the stock availability. However, the customer must pay for the shipping costs. Delivery of the items will vary based on the location and shipping method.

Can I pick up the or...

SHERRY ROSES operate separately from the retail business. The orders cannot be picked up from our office. If you are worried about the shipping time and want to check how much time the delivery partner will take to arrive. You can reach out to us at info@sherryroses.com.

How can I track my o...

When the order will be dispatched, you shall be provided with a confirmation email. If the order is shipped with a courier service, you shall get a tracking number. You can click to open, and you can ask any questions or share your concerns about the delivery by sending an email to info@sherryroses.com.

When will the bulk o...

The delivery of the items will vary based on the location and the stock holdings of the manufacturers. However, the estimated time will be mostly between 25-45 business days after manufacturing. For the bulkier, bigger, sensitive, or weighty items, some deliveries to the regional/rural areas or outer areas or the areas with limited services might… Continue reading When will the bulk o…

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